It just got easier to gain full visibility and control of your organization’s contingent workforce with the Q1-2020 release of Utmost, an extended...
Report - HR’s Pivotal Role in Managing the Blended Workforce
According to Ardent Partners research, nearly 43% of the average organization’s total workforce is considered “contingent” or “non-employee,” over doubling in size over the past ten years.
As the world’s labor pool continues to become more “blended,” with near-equal impact from both traditional FTEs and non-employee workers, there are typically two enterprise functions that can influence how these two pools of talent are engaged, acquired, and managed: procurement and human resources (HR).
In the new Ardent research report, The HR Executive’s Strategic Agenda for the Blended Workforce, we discovered that HR, human capital, and talent acquisition executives have experienced a spike in utilization of non-employee talent, which, of course, begs the question: what is the best way for professionals across these related functions to best derive value and impact from top-tier, highly-skilled workers while also maximizing visibility and control?
The new research study finds that:
- The majority of HR leaders believe a truly agile workforce will become a high-impact piece of their overall talent pool within the next couple of years.
- The growth of the blended workforce translates into an opportunity for HR executives to transform total talent management from theory into reality by implementing core and advanced TTM capabilities, such as consistent onboarding and offboarding.
- The realm of “total talent intelligence” is what will help HR leaders gain enhanced visibility and control over their total workforce, and, subsequently, make more enhanced talent-based decisions regarding current and future utilization of labor, and;
- The growth of the blended workforce means that HR is well-positioned to become a critical piece of the Future of Work movement.
As the new research study states, “HR’s unique position within the enterprise allows it to influence the workforce through its talent acquisition and recruitment acumen, and, its level of agility. As the non-employee population continues to grow, HR must play a pivotal role in how these workers are managed and drive value across the greater organization.”
Christopher J. Dwyer is the Senior Vice President of Research at Ardent Partners and the Managing Director of the Future of Work Exchange. For the past 15 years, Christopher J. Dwyer has been the industry’s preeminent contingent workforce management (CWM) analyst and an early Future of Work evangelist. As the Senior Vice President of Research at Ardent Partners, Dwyer oversees all research programs related to talent and workforce management. His research and consulting in the digital and on-demand staffing space have helped revolutionize how businesses source talent and labor. Dwyer is also the architect behind the new Future of Work Exchange site, which has quickly become a groundbreaking destination for HR, talent acquisition, procurement, and other key business executives as they seek the best strategies, solutions, and innovative tools for managing the arena of work and talent. Dwyer is the voice behind Contingent Workforce Weekly, the industry’s first podcast dedicated to the contingent workforce industry. Now in its sixth season, the podcast is one of the top Future of Work-oriented shows across all major podcast platforms.